Throughout the lifespan of the project, a series of activities have been conducted in order to ensure a seamless coordination and implementation of the project.
In addition to management meetings, several joint staff-training events created the premises for the improvemengt of the key-competences and skills of the participants.
Transnational Project Meetings
The first meeting took place in Bucharest, Romania in December 2018 and it was hosted by the coordinating organization, THEM. The Kick Off meeting was attended by representatives of each partner and the purpose was for the project team to get a formal introduction. During this meeting the project and the scope have been defined and refined. The general project planning and task distribution were discussed, and the working plan for the first year of implementation was contoured while defining roles and task accomplishment criteria as well as the monitoring and evaluation structures. This meeting also served the purpose of defining financial and administrative specifics and of course the partnership agreements were discussed, accepted and signed by all partners.
The second meeting took place in June 2019 and it was hosted by IIAPHS is Bologna, Italy. Representatives from all partners were present. This meeting created the premises for discussing the general project planning and task distribution in terms of progress and amendments. Thw r project results and activities to day were recapitulated and the feedback on surveys and the stakeholders` interest was discussed alongside the project goals and success criteria. The risk register was reviewed while identifying and discussing potential additional risks. The financial aspects up to date were discussed and the forecasted use of resources and budget structure were recalibrated with the time management plan.
The third transnational meeting took place in Sept 2019 in Nicosia, Cyprus. The meeting was hosted by Rivensco Consulting. and addressed the planning, the priorities and the monitoring of the project as well as project progress assessments and adjustment planning. In this meeting, the overall progress of the project was recapitulated and overviewed as well as the specifics of the human resource management plan, the communications plan, the time management plan, the quality management plan. The budget structure and the financial data has been discussed and the cost management plan recalibrated.
The final transnational meeting took place in August 2020 in Bucharest, Romania and it was attended by representatives of each partner. The meeting served the purpose of lining up, evaluating and discussing all the activities carried out by the consortium in order to develop and implement the CMiT project. The partners discussed a variety of aspects such as the feedback of the target groups, stakeholder interest, impact, etc. The final beneficiary report was discussed alongside details about annexes, declarations and other documents. One of the main aspects discussed during the final transnational meeting referred to dissemination and sustainability. The partners discussed a series of common and country specific measures for sustainability and suggested various measures and scenarios to obtain maximum impact.
Learning, Teaching, Training Activities
The first learning teaching training event took place in Bucharest, Romania and it was hosted by the coordinating partner: THEM. The event took place in the month of May 2019. The main topic of the event was communication. The sessions explored the definitions and conceptual delimitations, the importance of communication in the tourism industry, and the psychological aspects of both communication and tourism as individual areas and together as an integrated part pf each other.
Throughout the training sessions, a variety of methods were used such as presentations, study cases, intensified lecture sessions, debates, simulations and role-playing exercises.
The second training event was prepared and hosted by IIAPHS in Bologna, IT, in September 2019. The main theme revolved around the accumulation of knowledge regarding verbal and non-verbal communication techniques and how they can be adjusted and implemented to optimize communication in the tourism industry. One session was particularly dedicated to the concept of assertiveness and also a session was structured as an exploration of behavioral patterns and metaprograms.
The third training event took place in Paphos, Cyprus in June 2020 and was hosted by Rivensco Consulting. The main theme was the in extenso familiarization with the applicability of communication methods and specific techniques, and the influence of intercultural similarities or differences. Topics covered during the training sessions included subjects such as external communication, the relationships between external factors, the complexity and mobility of the external environment and analyzed types of external communications such as B2B, B2G, B2I and B2P. A series of discussions were focused on the impact of cultural differences and / or similarities by exploring concepts such as style, formality, rhythm, emotion, etc.
All training events followed a structure based on presentations, case studies, intensified lecture sessions, debates, simulations and role-playing exercises.
Project Activities Gallery
Throughout the development and implementation of the CMiT project, each partner capitalized a number of opportunities to disseminate the project by presenting it in events such as workshops with private participation in all partner countries, World Congress of Clinical Hypnosis, Hypnosis Conference in Milan, International Forensic Psychology Course in Milan, International Forensic Psychology Course in Rome, Facial Action Coding System courses in Romania and Italy, Emotion Psychology Course in Milan, non-verbal communication courses in Romania and Italy, etc.
Through such presentations but also through the dissemination of the project by each team member in private networking events, the information related to the Communication Management in Tourism project but also to the Strategic Partnerships and the Erasmus + program were disseminated to an important audience from both quantitative and qualitative perspectives.
Within the "Communication Management in Tourism" project, funded by the Erasmus + program, a series of multiplier events were organized in all partner countries - Romania, Italy, Cyprus, - in order to disseminate the activities implemented and the intellectual products developed within the project during it's life span.
The main objectives of the multiplier events were the general presentation of the project and the dissemination of intellectual results along with promoting and increasing opportunities for knowledge transfer, skills development, collaborative learning and increasing interest in the training program.
The events were prepared in advance by developing a common agenda of events, registering participants, preparing materials that were presented during the event (presentations, cards, infographics, etc.), but also the presentation of the Erasmus + program and its benefits.